Overview of the Regulatory Frameworks Consultancy Assignment

This project is implemented by MoHST, under the Digital Maldives for Adaptation, Decentralization, and Development (D’MADD) Project to support the Communications Authority of Maldives (CAM) in strengthening regulatory oversight of broadband services. The project focuses on improving CAM’s ability to monitor, analyse, and report on the quality of broadband services delivered across the country.
The project includes the assessment of existing regulatory and enforcement practices, the establishment of a national broadband Quality of Service (QoS) monitoring and reporting framework, and the identification of appropriate tools, equipment, and methodologies for consistent broadband performance measurement. In parallel, the project supports institutional capacity building through training and knowledge transfer to enable effective use of monitoring systems and data for regulatory enforcement.
Key workstreams of the project include regulatory assessment and enhancement, broadband measurement system design and implementation, data analysis and reporting, and capacity building for CAM staff. The project is implemented over a defined period in accordance with the Terms of Reference and procurement arrangements.
The project is financed by the World Bank, under the D’MADD Project and executed by the Communications Authority of Maldives, with support from a competitively selected consultancy firm. Its geographic scope is nationwide, covering mobile and fixed broadband services across all inhabited islands.
Through these activities, the project aims to strengthen transparency, accountability, and evidence-based regulation in the broadband sector, eventually supporting improved service quality and consumer confidence in the Maldives.